A client is scheduled for discharge with a telehealth monitor. Which action should the nurse take first?

• A. Set the date for the medical equipment service to install the device.
• B. Have the client state what he knows about telehealth.
• C. Set the schedule of telehealth visits.
• D. Provide written information about telehealth.

Answer: (B)

Assessing what the client already knows about telehealth establishes a baseline understanding and guides personalized teaching. By having the client describe his knowledge, the nurse can identify gaps, clarify misconceptions, and address safety and privacy concerns before moving forward with any setup or scheduling. This ensures the discharge plan is patient-centered and that subsequent steps—providing targeted education, arranging device installation, and planning telehealth visits—fit the client’s actual learning needs. Jumping straight to equipment setup, scheduling, or handing out information risks misalignment with the patient’s readiness and could leave gaps in understanding or use.